Restore Core - Full Service Disaster Restoration

Services Overview

Action Steps

• Determine if emergency services are required
• Initial call is answered by a 24/7 representative experienced in assessing disaster-related situations
• A needs analysis is conducted to determine if an immediate response is required
• In less than 15 minutes, information is gathered and the situation is analyzed
• Should the situation warrant, The Emergency Response * is immediately mobilized

Deliverables

• "Immediate response" analysis
• Deployment of appropriate services is scheduled
• Immediate deployoment of emergency disaster-remediation services, if required

Advantages

• Accurate assessment of the situation enables timely response and appropriate action
• Relative calm is brought to an otherwise chaotic situation
• Policy holder/client understands that a resolution to their problem has started
• Immediate deployment of emergency services, when required, limits damage, mitigates loss and stabilizes chaotic situation

FEELING: Calm

Action Steps

• Within 24 hours of the initial call an estimator is scheduled
• The estimator and/or RestoreCore Team arrive on site
• The property is examined an inspected to determine extent of damages
• Circumstances are evaluated, special needs and timelines are determined
• Project cost is estimated, negotiated and a fair, accurate price is agreed to
• RestoreCore interfaces with all stakeholders to organize, coordinate and advance process
• Experts, architects, engineers, environmental specialists, etc. are consulted, if warranted

Deliverables

• Photo documentation of site
• Project estimate
• Timeline to restore property to pre-loss condition

Advantages

• Clear path to complete restoration is established
• Policy holder begins to experience peace of mind

FEELING: Confidence

Action Steps

• Contract is signed and restoration begins
• Project team assigned
• Safety and quality control guidelines are established
• Craftsmen and tradesmen services are scheduled
• Selection of materials and finishes takes place
• RestoreCore coordinates and manages all aspects of the restoration process

Deliverables

• Project controls are maintained
• Finished project

Advantages

• Project timeline is maintained
• Costs are controlled
• Property is returned to pre-loss condition
• Business/lifestyle interruption is minimized & tomorrows are restored

FEELING: Peace of Mind

Action Steps

• Walk-through with RestoreCore team
• Payment terms and final invoicing are reviewed
• Certificate of completion is signed and executed
• Documentation, as required, is provided to insurance carrier
• Warranty is issued

Deliverables

• Certificate of completion
• Warranty certificate
• Keys to the property
• Invoicing and payment

Advantages

• RestoreCore assists in securing mortgage company and insurance carrier payments, if necessary
• Policy holder receives assurance that all issues and situations were addressed
• Completed restoration project is delivered on-time and on-budget

FEELING: Satisfaction